Quality Assurance
SuprTEK is committed to offering performance-based information technology (IT) life cycle support services with high-quality and best-value support that are fully responsive to our clients' needs today and in the future.
Quality Objectives
- Deliver performance as promised, on time and within budget.
- Mandates maximum responsiveness to customer requirements.
- Focus on customer objectives and expectations, and we meet or exceed them.
- Visibly reward our proven performers.
- Establishes/requires periodic status reviews (internally and with customer stakeholders).
- Provides processes and procedures for early identification and resolution of performance issues.
- Proactively practice repeatable processes and strive to improve those processes on a continuing basis.